VIPthe restaurant brand belonging to Alsea, has entered into a partnership with Robot Componentes eight robots to its employees as part of the “Robots in store” project, with which it seeks to put employees and their well-being at the center of attention by helping them with less skilled work so that they can do their jobs as comfortably and agilely as possible, the statement said.
Characteristic, Charly, as he is known to his colleagues, helping to lift tables, where up to four trays of 15 kilos each can be moved, when waiters usually carry five kilos each trip. At the moment, They are in seven restaurants in Madrid and one in Valencia.
“On one hand, We avoid overloading our employees with 100% physical work, which improves their conditions and prevents possible injuries related to weight bearing. By freeing themselves from these tasks, they have more time to invest in other operational activities,” explained Raúl Macías, Director of New Developments and Franchises at Vips.
In this way, Charly, which has a battery with a range of up to six hours, notifies the person in charge when depletion is imminent so that they can replace it with another until they complete a maximum of 15 hours a day.
It is equipped with vision cameras, depth cameras and lidars to make this possible move around the room without colliding with furniture nor with other waiters or customers moving around the room. Employees load trays into it and “send” it to the office, where another colleague unloads it and returns it to the room.
“Implementation of this type of robots is a example of digitization that the hospitality sector are concerned with improving the working conditions of their employees and customer service,” said Raquel Capel, CEO of Robot Componentes, Alsea’s robotic service provider.
